While IT can benefit significantly from a Techquity Hosted Exchange deployment, so can end users. Among the many user benefits associated with the use of Techquity Hosted Exchange are those discussed below.
A VARIETY OF ACCESS OPTIONS
A Techquity Hosted Exchange account can be accessed via Microsoft Outlook on Windows or a Mac, as well as from any leading Web browser. This permits users to access their email, calendar, tasks, address lists, Exchange public folders and other content and data sources from virtually any desktop, laptop, netbook or other platform. In addition, an Exchange account can also be accessed from any POP or IMAP client.
WINDOWS AND MAC SUPPORT
While Apple Mail, the mail client that comes with Mac OS X, has allowed users to access Exchange for many years as a POP or IMAP client, OS X began providing full support for Exchange in August 2009 with the introduction of Snow Leopard. Exchange support is also built into iCal, the default Mac calendaring application; and Address Book, all of which come standard on a Mac. While lacking some of the features of Outlook 2011 for the Mac, Mail, iCal and Address Book provide robust and native functionality for Techquity Hosted Exchange users.
Also in the context of mobility, for organizations that employ BlackBerry devices a Techquity Hosted solution can provide further cost savings, since it eliminates the need to manage a BlackBerry Enterprise Server infrastructure on-premises. Exchange currently offers full BlackBerry support in contrast to Gmail, for example, that does not officially support IMAP access on BlackBerry devices2.
SYNCHRONIZATION ACROSS ALL PLATFORMS
One of the key benefits of Techquity Hosted Exchange is that users who create content in Exchange will see it automatically synchronize across all of their access devices. For example:
- A user can create an appointment in Microsoft Outlook on their desktop and it will appear very shortly thereafter on any mobile devices connected to Exchange.
- An email can be created using Outlook Web Access on a laptop and then appear in the Sent Items folder in Outlook on their desktop at home.
SUPPORT FOR “BIG M” MOBILITY
Mobility in the context of being able to access email, calendars, etc. on mobile devices is important. However, “Big M” mobility – the ability for individuals to work from any location on any device – is becoming more important as fewer workers have a permanent location assigned for their work. For example, a growing proportion of organizations allow employees to work from home and come into the office only when necessary, thus providing significant savings on facilities’ leasing costs, power, HVAC and taxes.
Techquity Hosted Exchange is a key enabler of this capability because it allows workers to have access to their email, calendars, address lists, task management tools, etc. regardless of where they might be working – be it from home, a hotel room or a client’s conference room. This can further add to the cost savings provided by a Techquity Hosted Exchange deployment far beyond the IT-related savings that it provides.